Order Process

Contact the office by email at lauren@customsewingbylauren.com

Please allow one business day for a response.

During our first conversation, a brief room evaluation will take place in preparation for fabric, trim, hardware and shade samples.

A Consultation Appointment will be scheduled for shop-at-home service and measuring. A $75.00 (Seventy-Five Dollar) Consultation Fee is due on this date.

A Job Proposal will be provided within two business days after your Consultation. At this time, pricing is honored for 21 days. The Consultation Fee will be considered as part of your payment and deducted from the order total. A 50% deposit is required to place an order. The balance is not due until the date of installation. Job Updates are provided via email. Payments are accepted in the form of cash, check or credit.

The Covid pandemic has continued, lingering effects on the supply chain as well as shipping schedules. The current availability of all products selected for your job is provided on the Job Proposal. You would be advised of any backorder dates prior to placing a firm order. Upon request, comparable substitutes would be recommended for any items with a lengthy backorder delay.

*** COVID AWARENESS ***

Please be assured that we have completed the vaccination and booster series. As a safety measure, and with continued precaution, we will wear masks at all times while present in your home for consultation services. If any member of your household has been recently exposed to or is currently experiencing any type of cold/flu symptom, kindly contact the office to reschedule your appointment. Safety is foremost important.